Communication Feature Update: Email Attachments

Starting Monday, March 2, 2015, email attachment files will no longer be included in the emails sent from your ChapterWeb website. Links to the attachment will remain within your message body and users will click on the link to download the file(s). This update will not change how you choose attachments and send emails — you will still be able to add your recipients, add a subject line, add content to your message and attach files. The attached files, however, will not be attached to the actual email — they will simply be linked within the message body.

For the first 48 hours, you will be able to click on the attached file links and freely open it without having to login to your ChapterWeb site. After those 48 hours, however, you will need to login in order to view the file(s). If you do not need this sort of security with attachments, you can turn it off from within your Settings page.

Attachment

Why the change? Due to issues with SPAM services and large attachment sizes (>15mb), many emails were not being received by their recipients. This change will greatly improve email delivery, while still providing direct links to download the attached files easily and securely.

If you have any questions or comments about this update, please feel free to email us at support@chapterweb.net.