Communication

Communication Feature Update: Email Attachments

Starting Monday, March 2, 2015, email attachment files will no longer be included in the emails sent from your ChapterWeb website. Links to the attachment will remain within your message body and users will click on the link to download the file(s). This update will not change how you choose attachments and send emails — you […]

How Do I Save a Draft?

You will want to login into your chapter’s site Click on the Communications tab Input your recipients, a subject line and content into the content body (see Figure 1) Click “Save Draft” (see Figure 2)   Quick Tips: To view saved drafts, click on “Select Draft” (see Figure 3). To save a new draft, click […]

How can I stop a member from receiving email?

Note:  Only site administrators or Member Administrators are able to edit other members. You will need to contact your site administrator(s) if you are unable to complete the steps below. There are two ways to stop a member from receiving email. Method 1: Setting the member’s status to “inactive” Note that this method requires all […]

How do I Set Who Receives Contact Form Emails?

Please note: Only administrators are able to edit members. In order to either remove from, or add someone to, the contact form recipient list please follow these steps: Select the members tab (see item 1 below) Select the member you wish to add or remove from the recipient list (see item 2 below) Click “Edit […]

How to Add an Image in an Email

In order to add an image to your email, please follow the instructions below. Login to your ChapterWeb account. Select the "Communication" tab from the top-left navigation menu. In the content editor underneath "Message Body", click the icon of a mountain to go into the "Image Manager" (see item 1 below). The Image Manager will […]

How do I View My Sent Messages?

In order to view your sent messages, please follow the steps below: Login to your ChapterWeb account Click on the Communication tab to open up your inbox and sent messages Next, click on the  'Sent Messages' sub tab (see item 1 below). In the 'Sent Messages' window, you can do the followings: You can view […]

How do I use the Communications Page?

In order to use the communications page, you'll want to first login to your ChapterWeb account and click on the "Communications" tab. Once here, follow the steps below to send an email to either an individual member in your chapter, or a group of members. Sending to Individual Members Using the Advanced User Selection Tool […]

Org Info Area Overview (Administrators Only)

Please note: Only administrators can view the Settings section of the website. To view this section, click on the “Settings” link in the upper right hand corner after logging into ChapterWeb. The first page you will see will be the Org Info area. This area allows administrators to customize many settings within the website. View […]

How do I Email Related Users of a Certain Class?

You can now sort members by their related members class. If you are part of an NCL Chapter this means that you can now email Patronesses based off their Ticktockers class (YMSL this means Mom's of boys in certain Classes and BTC's this means Coaches for a particular Boys Class). From the Communications Page Begin […]

How do I Send an Email Message?

In order to send an email, you'll want to first login to your ChapterWeb account and click on the "Communications" tab. Once here, follow the steps below to send an email to either an individual member in your chapter, or a group of members. Sending to Individual Members Using the Advanced User Selection Tool to […]

How do I View Inbox Messages?

To view your inbox messages, follow these steps: Click on the  'Communication' tab. Next, click on the 'Inbox' sub-tab. Finally, click on the subject of the message that you want to view  In the message view, you can perform actions by clicking on the buttons on top right corner of the email: Forward Message: This button […]

Who does the “Contact Us” form go to on the public website?

The 'Contact Us' form on the public website will go to whomever is specified as the 'Contact Us' person in the roles section of the website. To set this, follow these instructions:  Click on the 'Members Tab' once logged in to ChapterWeb  Select the member you'd like to add to the role, and edit their […]

How do I add a photo to an email?

You can only insert a picture into the body of an email if it is from an online source. If you want to insert the picture from your computer, please use the attachment option. Here are the steps to insert the picture into the body of an email: Click on the < > button on […]

How do I add a video on our website?

To add a video, use the following steps: Upload your video to any video hosting site, namely Youtube, Google! Video, etc. Copy the embed code provided from the web hosting side. Here is an example from Youtube: <object width=”425″ height=”344″><param name=”movie” value=”http://www.youtube.com/v/kyyrYPTjPJg&amp;hl=en&amp;fs=1″><param name=”allowFullScreen” value=”true”><param name=”allowscriptaccess” value=”always”><embed allowfullscreen=”true” allowscriptaccess=”always” src=”http://www.youtube.com/v/kyyrYPTjPJg&amp;hl=en&amp;fs=1″ type=”application/x-shockwave-flash” width=”425″ height=”344″></object> Enter HTML edit mode by […]